If you are only going to contact responders who all have intimate knowledge of the wearer and how to get into their home you might not need to complete this information. However, if you are using people who are less intimate, who you don't want to share personal information with unless it is absolutely necessary, then these sections should be filled in.
n.b. if you have taken the fallback call response service there will be a 'nag box' pop up every time you log in to the wearer's account until all these sections have something written in them.
At myacticheck.com, your Profile has spaces for "In Case of Emergency Information" to be given to a first responder, and for "Public Profile" which anyone can read by scanning your band with an NFC reader such as a smartphone.
Both of these places should be for information about the wearer. Access instructions for a responder to be able to get into your home (such as a keysafe number) should be stored by going to MY BASE and clicking the green Edit box to see a panel that includes a box for Access Instructions. For security, what you enter cannot subsequently be viewed there, but you can change it.
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