When the battery is getting low in your puck (wristband) we will send you a new one.
It is vital you follow the instructions sent out with your puck when replacing it otherwise your system will continue to look for the old puck.
This is a copy of the instructions sent out with the puck for a single wristband system.
And for a multiple wristband system.
If you have any concerns about this please call our support line and we will be happy to help.
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