Base sounds

The base makes various sounds to help you understand what is happening.

During the alert sequence
There are three distinct stages.

1. The pre-alert sound. This is an intermittent single tone that indicates that the system is in pre-alert. While this sound is playing you can cancel the alert by pressing a single button on the band.

   
   

2. The alert sound. This is a two-tone siren (nee-naa) indicating that the alert is now active. This can be set on your personal area of the website (My Acticheck) to be either continuous or played once. If continuous the siren will continue until one of your responders has indicated that they can help. If no responders have indicated they are willing to help, the base will continue with the alert sound to indicate to the wearer that nobody has responded. It can be cancelled by a single buttons press on the band.

   
   

3. The confirmation sound. This is four rising tones and indicates that the alert or pre-alert sequence has ended.

   
   

Setting up or changing pucks
When the base connects through to our system there is a bing-bong sound.

When the system links with a new wristband (puck) there are three rising tones.

Warning tones

Three falling tones every 15 minutes indicate that the base station has no connection to the internet and through to our systems.

If you hear this please try the following solutions, you will know it has worked when the internet connect light (globe) shows solidly:

1. Remove the blue internet cable at both ends and replace making sure it clicks into place at both ends.

2. Remove the power cable from base station and replace so the Assure base station reboots

3. Reboot your broadband router, sometimes there is a rest button,  otherwise turn the power off and back on again.

n.b. if your internet is not working you can jump straight to the third step.

Four falling tones every 15 minutes indicate that the cellular base station is running on back-up batteries and unless you are in a power cut that the cable should be checked.

The sound volume can be adjusted using the two buttons on the base. Pressing either button will also cancel any sound.