Managing the responder call sequence

Modified on Thu, 21 Jul, 2022 at 11:56 AM

In your account click on the My Responders.


In the event of an emergency we will call your responders in the order they are shown from top to bottom of the page, We will not call the responders who have indicated they are away or who have not verified their phone number with the system.


If you would like the responders to be called in a different order put your mouse pointer on the title bar next to the person you would like to be called sooner or later in the list, click and hold your mouse and drag the responder to where you would like then to be in your list and release the button on your mouse.


Once you have all your responders in the order you want them, press Save changes (top right) to lock this order in.


You can check that the new order has been saved by refreshing/reloading the page.

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